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Design Ethics

When Engagement Becomes Extraction

This paper examines the structural shift that occurs when engagement in digital products ceases to function as a proxy for value creation and instead becomes a mechanism of extraction. Rather than framing engagement as inherently positive or negative, the analysis treats it as a neutral metric whose meaning depends on what is being accumulated, by whom, and at what cost. Positioned at a system and organizational level, the paper argues that late-stage digital products increasingly rely on extracting time, attention, emotional regulation, and identity investment without proportionate value return to users. Engagement, in this context,…

“Design is not just what it looks like and feels like. Design is how it works.”
Steve Jobs

Good design is obvious. Great design is transparent.

Joe Sparano
DIGITAL DESIGN EXPERIENCE MILIJANA KOMAD